Salgsbetingelser

Preamble 

These general terms and conditions of sale apply to all sales concluded on the website : https://onixxx.com

The company’s contact details are as follows: 

  • The link to our website: onixxx.com
  • Company  name: Onixxx
  • Postal address: 78 avenue des champs Elysée – bureau 562 – 75008 PARIS
  • Telephone number: +18722956001
  • Email address: contact@onixxx.com

The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented in the Seller’s catalogues. The photographs and graphics presented are not contractual and shall not incur the liability of the Seller. The Customer must refer to the description of each Product in order to know its properties and essential characteristics.

Product offers are subject to availability.

In accordance with the introductory article of the Consumer Code: Digital content is defined as: any tangible personal property which incorporates digital content or a digital service or which is interconnected with such content or service in such a way that the absence of such digital content or service would prevent the property from fulfilling its functions.

The customer declares that he/she has read and accepted the general terms and conditions of sale prior to placing his/her order. Validation of the order therefore implies acceptance of the general terms and conditions of sale.

Article 1 – Principles

These general terms and conditions express the entirety of the obligations of the parties. The customer is therefore deemed to accept them without reservation.

These general terms and conditions of sale apply to the exclusion of all other terms and conditions, and in particular those applicable to sales in shops or by means of marketing or other distribution channels.

They are accessible on the onixxx.com website and will prevail, where applicable, over any other version or any other contradictory document.

The buyer and the seller agree that these general terms and conditions govern their relationship exclusively. The seller reserves the right to modify its general terms and conditions from time to time, which will be applicable as soon as they are published online.

If a condition of sale is lacking, it will be considered to be governed by the practices in force in the distance selling sector whose companies are based in France.

Article 2 – Content

Purpose. The purpose of these general conditions is to define the rights and obligations of the parties in connection with the online sale of goods offered by the seller to the buyer from the Lien du Site website.

Capacity. The Customer declares that he/she is of legal age and has the capacity to contract under the law of his/her country or declares that he/she represents, by virtue of a valid mandate, the person for whom he/she is placing the order.

Acceptance of the GTCS. The Customer declares that he/she has read the general terms and conditions and has accepted them prior to any purchase, which implies unreserved acceptance of these general terms and conditions of sale. By accepting, the Customer acknowledges that he/she has received sufficient information and advice from the company prior to any order, enabling him/her to ensure that the content of his/her order is appropriate to his/her needs. These general terms and conditions constitute the entirety of the rights and obligations of the parties in the context of their contractual relationship.

In the absence of proof to the contrary, the data recorded by the Site constitutes proof of all facts, acceptance and transactions.

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer from the onixxx.com website. 

Article 3 – The order

The purchaser may place an order online, from the online catalogue and using the form provided therein, for any product, subject to availability.

The buyer will be informed of any unavailability of the product or good ordered.

For the order to be validated, the buyer must accept these general terms and conditions by clicking where indicated. They must also choose the delivery address and method, and finally validate the payment method.

The sale will be considered final:

– after the seller has sent the buyer confirmation of acceptance of the order by e-mail;

– and after full payment has been received by the seller.

Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be dealt with in the context of a possible exchange and the guarantees mentioned below.

In certain cases, notably non-payment, incorrect address or other problem with the buyer’s account, the seller reserves the right to block the buyer’s order until the problem has been resolved.

For any questions relating to the tracking of an order, the buyer may send an e-mail to the seller at the following e-mail address: contact@onixxx.com

Call the following telephone number: +18722956001 at the following times: Monday to Friday, 10am to 6pm.

 The digital registers, kept in the company’s computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Order forms and invoices are archived on a reliable and durable medium that can be produced as proof.

The transfer of ownership of the Vendor’s Products to the Customer will only take place after full payment of the price by the Customer, regardless of the date of delivery of the Products. 

The transfer of risks from the seller to the customer takes place when the customer takes physical possession of the goods. However, if the customer selects the carrier himself, in this case the transfer of risks takes place when the seller hands over the goods covered by the order to the carrier selected by the customer. 

The Customer therefore acknowledges that it is the carrier’s responsibility to make the delivery and has no recourse against the Seller in the event of failure to deliver the goods transported.

Article 4 – Pre-contractual information

The Customer acknowledges having been informed by the Vendor in a legible and comprehensible manner, by means of the provision of these General Terms and Conditions of Sale, prior to his/her immediate purchase or the placing of the order and in accordance with the provisions of article L 221-5 of the Consumer Code: 

  • on the essential characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity enabling him to acquire the Products with full knowledge of the facts, in particular with regard to their conditions of use. 

The photographs and graphics presented are not contractual and shall not incur the liability of the Seller. The Customer must refer to the description of each Product to find out about its properties and essential characteristics. 

– on the price of the Products and the application of a personalised price based on automated decision-making and related costs or, in the absence of payment of a price, on any benefit provided instead of or in addition to the price and on the nature of this benefit;

– the terms of payment, delivery and performance of the sales contract;

– in the absence of immediate execution of the sale, on the delivery times for the Products ordered;

– the Seller’s identity and contact details;

– the existence of and procedures for implementing guarantees (legal guarantee of conformity, guarantee against hidden defects, any commercial guarantees) and, where applicable, after-sales service;

– on the possibility of having recourse to a consumer mediator, whose contact details appear in these General Terms and Conditions of Sale, under the conditions laid down in the Consumer Code

– on the right of withdrawal (existence, conditions, time limit, procedures for exercising this right and standard withdrawal form), termination procedures, handling of complaints and other important contractual conditions and, where applicable, on the costs of using the means of distance communication, the existence of codes of good conduct and deposits and financial guarantees;

– on the methods of payment accepted.

The fact that a Customer places an order on the “Lien du Site” website implies full and unreserved acceptance of these General Terms and Conditions of Sale and an obligation to pay for the Products ordered, which is expressly recognised by the Customer, who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Vendor.

Article 5 – Electronic signature

The online provision of the purchaser’s bank card number and the final validation of the order shall constitute proof of the purchaser’s agreement:

– payment of sums due under the purchase order ;

  • signature and express acceptance of all transactions carried out.

In the event of fraudulent use of the bank card, the purchaser is invited to contact the seller at the following e-mail address contact@onixxx.com as soon as this is discovered.

Or at the following telephone number: +18722956001

Article 6 – Order confirmation

The seller will provide the buyer with an order confirmation by e-mail once payment has been made. 

Article 7 – Proof of transaction

Computerised registers, kept in the seller’s computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Order forms and invoices are archived on a reliable and durable medium that can be produced as proof.

Article 8 – Product information

The main characteristics of the Products, comprising all the substantial information required by the applicable regulations and in particular the specifications, illustrations and indications of the dimensions or capacity of the Products, are presented on the website “Indicate website” in the product sheets and the Seller’s catalogue.

The Customer is obliged to read them before placing an order.

The choice and purchase of a Product are the sole responsibility of the Customer.

The photographs and graphics presented on the “Site Link” website are not contractual and shall not incur the liability of the Seller.

The Customer must refer to the description of each Product in order to find out about its properties, essential characteristics and delivery times, as well as, in the case of a continuous or periodic supply of a good, the minimum duration of the proposed contract.

Contractual information is presented in French and is confirmed at the latest when the order is validated by the Customer.

Product offers are subject to availability, as specified when the order is placed.

Article 9 – Pricing conditions

The seller reserves the right to change its prices at any time, but undertakes to apply the prices in force at the time of the order, subject to availability on that date.

Prices are quoted in euros. 

Customers purchasing a product sold inclusive of all taxes will see a price that takes into account the VAT applicable on the day the product is purchased. Any change in the applicable VAT rate will be reflected in the price of the products. If the company is exempt from basic VAT, it can legitimately invoice its products exclusive of tax (HT).

In the event that a customer located in a European Union country is required to pay VAT in order to receive their order, they must inform the seller before paying the sums claimed by the carrier or the customs authorities, so that the seller can legitimately resolve the situation for the customer.

If the Customer has nevertheless paid costs associated with customs clearance, such as VAT, customs duties or other handling fees, the Customer may request a refund of VAT and customs duties only, on the sole condition that the Customer provides admissible proof of payment. 

For purchases destined for countries outside the European Union, import costs such as VAT or customs duties will be borne by the customer. The seller cannot be held responsible for any additional costs relating to customs clearance or other import costs.

Article 10 – Method of payment

This is an order with a payment obligation, which means that placing the order implies payment by the buyer.

In order to pay for their order, purchasers have a choice of all the methods of payment made available by the vendor and listed on the vendor’s website. The buyer guarantees the seller that he/she has the necessary authorisations to use the method of payment chosen by him/her when validating the order form. The seller reserves the right to suspend any order processing and any delivery in the event of refusal to authorise payment by bank card by the officially accredited bodies or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honour an order from a buyer who has not paid in full or in part for a previous order or with whom a payment dispute is in progress. 

The price must be paid in full on the day the order is placed, in accordance with the following terms and conditions:

  • Transfer
  • Credit card (Visa, Mastercard, etc)
  • Cryptocurrency 

Special offers and discount vouchers. The company reserves the right to propose limited-time introductory offers, promotional offers or price reductions on its products and to revise its offers and prices on the site at any time, in accordance with the conditions laid down by law. The applicable prices are those in force at the time of purchase of the product by the customer, who may not take advantage of other prices, whether prior or subsequent to his/her purchase. Discount vouchers may be subject to special conditions and remain strictly personal to their beneficiary and can only be used once.

In the event of a payment incident and/or fraud. The company reserves the right to suspend all Order processing and deliveries in the event of non-payment or refusal of authorisation for payment by bank card by officially accredited organisations. In particular, the company reserves the right to refuse to honour an order from a client who has not fully or partially settled a previous order, or with whom a payment dispute is in progress.

The company may contact the customer to request additional documents in order to complete payment for the order. The company may rely on the information provided by the order analysis system.  Provision of the requested documents is necessary for the company to confirm the order. In order to combat credit card fraud, the company may carry out a visual check of the means of payment before delivering the product. In the event of fraudulent use of the Customer’s bank card, the Customer is invited to contact the company as soon as this is discovered, without prejudice to the steps that the Customer must take with his/her bank.

Default or late payment. The interest and penalties provided for by law apply in the event of default or late payment by the consumer or professional Customer.

Payment can be made in 3 instalments.

The payment of a fixed price in several instalments offered by the company to the customer is not a payment without commitment or a monthly subscription. It is a payment schedule for the price of the product.

The price corresponding to the sum of the instalment payments is due, regardless of the number of payments envisaged and the price of the product.

Payment in instalments at the time of ordering does not constitute a credit or microcredit. When payment in instalments is offered, the first instalment is paid on the day the order is placed and subsequent instalments are paid at one-month intervals (unless otherwise stated).

In this way, the customer guarantees the validity of the bank details provided until the last scheduled payment date. The company reserves the right to refuse an order with payment in several instalments if the bank card expires before the last scheduled payment or if the secure payment service provider objects.

Article 11 – Product availability – Refunds – Rescission

Except in cases of force majeure or during periods when the online shop is closed, which will be clearly announced on the home page of the site, the delivery times will be, within the limit of available stocks, those indicated below. Delivery times run from the order registration date indicated on the order confirmation email.

Delivery terms will be specified to the buyer on a case-by-case basis.

If the agreed delivery date or deadline is not met, the purchaser must, before terminating the contract, require the seller to perform within a reasonable additional period.

If no performance has been made by the end of this new period, the buyer is free to terminate the contract.

The purchaser must complete these successive formalities by registered letter with acknowledgement of receipt or in writing on another durable medium.

The contract will be deemed to have been terminated on receipt by the seller of the letter or writing informing him of this termination, unless the professional has performed in the meantime.

The purchaser may, however, cancel the contract immediately if the dates or deadlines referred to above constitute an essential condition of the contract.

In this case, when the contract is terminated, the seller is obliged to reimburse the buyer for all sums paid, at the latest within 14 days of the date on which the contract was terminated.

If the product ordered is unavailable, the buyer will be informed as soon as possible and will have the option of cancelling the order. The buyer will then have the choice of requesting either a refund of the sums paid within 14 days of their payment, or an exchange of the product.

Article 12 – Delivery terms

Delivery means the transfer to the consumer of physical possession or control of the goods. The products ordered are delivered to the buyer by the seller’s supplier in accordance with the terms and conditions and within the period specified above.

Products are delivered to the address indicated by the purchaser on the order form, and the purchaser must therefore ensure that this address is correct. Any parcel returned to the seller because of an incorrect or incomplete delivery address will be re-sent at the buyer’s expense. The purchaser may, at his/her request, have an invoice sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.

If the buyer is absent on the day of delivery, the deliveryman will leave a delivery notice in the letterbox, which will allow the parcel to be collected at the place and time indicated.

If, at the time of delivery, the original packaging is damaged, torn or open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the parcel and note a reservation on the delivery note (parcel refused because it has been opened or damaged).

The purchaser must indicate on the delivery note and in the form of handwritten reservations accompanied by his/her signature any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged packages, broken products, etc.).

This verification is considered to have been carried out once the buyer, or a person authorised by him, has signed the delivery note.

The buyer must then confirm these reservations to the carrier by registered mail within two working days of receiving the item(s) at the latest, and send a copy of this letter by fax or ordinary mail to the seller at the address indicated in the legal notices on the site.

If the products need to be returned to the seller, a request for their return must be made to the seller within 14 days of delivery. Any claim made outside this period will not be accepted. Products may only be returned in their original condition (packaging, accessories, instructions, etc.).

 Products must be returned to the address we will send you by email.

The product will be delivered within a maximum of 30 days.

Products are offered for sale and delivered while stocks last. In the event of unavailability of the product ordered, the Customer will be informed immediately by the company, which may offer the Customer a product of equivalent quality and price or, failing this, refund the order if the Customer is a consumer. Apart from reimbursement of the price of the unavailable product, the company is not liable to pay any cancellation compensation, unless it is personally responsible for the non-performance of the contract.

The cost of returning the goods shall be borne by the customer.

Article 13 – Delivery errors

The purchaser must lodge any complaint of delivery error with the seller within the legal withdrawal period mentioned in these general terms and conditions of sale or, if this is provided for, in accordance with the period contractually determined within the framework of a commercial guarantee present within these GTCS. Any claim made after this period will be rejected.

The claim may be made, at the buyer’s option :

– by telephone on +18722956001

  • by e-mail to the following address: contact@onixxx.com

Any claim not made in accordance with the rules set out above and within the time limits set will not be taken into account and will release the seller from all liability towards the buyer.

On receipt of the complaint, the seller will allocate an exchange number for the product(s) concerned and will communicate this by e-mail to the buyer. A product can only be exchanged once the exchange number has been allocated.

Article 14 – Product warranty

14-1 Legal guarantee of conformity

The Seller undertakes to deliver a product that complies with the contractual description and the criteria set out in Article L217-5 of the French Consumer Code.

It is liable for defects in conformity that existed at the time of delivery of the Products and that appear within two years of delivery.

This guarantee period applies without prejudice to articles 2224 et seq. of the French Civil Code, with the limitation period starting to run on the day the Customer becomes aware of the lack of conformity.

Defects in conformity that appear within twenty-four months, or twelve months in the case of second-hand goods, of delivery of the Products are, in the absence of proof to the contrary, presumed to have existed at the time of delivery.

In the event of a lack of conformity, the Customer may demand that the Products delivered be repaired or replaced or, failing that, that the price be reduced or the sale rescinded, in accordance with the legal conditions.

It may also suspend payment of all or part of the price or the remittance of the benefit provided for in the contract until the Seller has fulfilled its obligations under the legal guarantee of conformity, under the conditions of articles 1219 and 1220 of the Civil Code.

It is up to the Customer to request that the Vendor bring the Products into conformity, by choosing between repair or replacement. The goods shall be brought into conformity within a period not exceeding thirty days following the Customer’s request.

The repair or replacement of the non-conforming Product includes, where applicable, the removal and return of the Product as well as the installation of the Product brought into conformity or replaced. 

Any Product brought into conformity under the legal conformity guarantee will benefit from a six-month extension of this guarantee.

In the event of replacement of a non-conforming Product where, despite the Customer’s choice, the Vendor has not brought the Product into conformity, the replacement shall give rise to a new period of legal warranty of conformity in favour of the Customer, starting from the delivery of the replaced Product.

If the requested compliance is impossible or involves disproportionate costs under the conditions set out in article L 217-12 of the Consumer Code, the Seller may refuse to comply. If the conditions set out in article L 217-12 of the Consumer Code are not met, the Customer may, after formal notice, pursue compulsory execution in kind of the solution initially requested, in accordance with articles 1221 et seq. of the Civil Code.

Finally, the Customer may demand a price reduction or rescission of the sale (unless the lack of conformity is minor) in the cases provided for in article L 217-14 of the French Consumer Code.

Where the lack of conformity is so serious that it justifies a reduction in the price or the immediate cancellation of the sale, the Customer is not obliged to first request the repair or replacement of the non-conforming Product.

The reduction in price is proportional to the difference between the value of the Product delivered and the value of this good in the absence of the lack of conformity.

If the sale is cancelled, the Customer will be reimbursed the price paid in return for the return of the non-conforming Products to the Seller, at the latter’s expense.

The refund will be made as soon as the Customer receives the non-conforming Product or proof that it has been returned, and at the latest within the following fourteen days, using the same means of payment as the one used by the Customer at the time of payment, unless the Customer expressly agrees otherwise and in any event at no additional cost.

The foregoing provisions are without prejudice to the possible award of damages to the Customer for any loss suffered by the latter as a result of the lack of conformity.

14-2 Legal warranty against hidden defects

In accordance with Articles 1641 et seq. of the French Civil Code, the seller is liable for any hidden defects in the goods sold. It is up to the buyer to prove that the defects existed when the goods were sold and are such as to render the goods unfit for the use for which they were intended. This warranty must be invoked within two years of discovery of the defect. 

The buyer may choose between rescinding the sale or reducing the price in accordance with article 1644 of the French Civil Code.

Article 15 – Right of withdrawal 

Application of the right of withdrawal

The buyer has a period of 14 days from the date of delivery of his/her order to return any item that does not suit him/her and request an exchange or refund without penalty, with the exception of the return costs, which remain payable by the buyer.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be remarketed as new, accompanied by the purchase invoice.

Damaged, soiled or incomplete products cannot be taken back.

The right of withdrawal may be exercised online, using the withdrawal form available on this website. In this case, an acknowledgement of receipt on a durable medium will be sent immediately to the purchaser. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the wish to withdraw.

If the right of withdrawal is exercised within the aforementioned period, the customer must notify his or her right of withdrawal to 

by e-mail to the following address: contact@onixxx.com

The price of the product(s) purchased and delivery costs will be refunded.

The cost of returning the goods shall be borne by the purchaser.

The exchange (subject to availability) or refund will be made at the latest within 14 days of receipt by the seller of the products returned by the buyer under the conditions set out above.

Exceptions 

Under Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts :

– the supply of goods whose price depends on fluctuations in the financial market outside the trader’s control and which may occur during the withdrawal period;

– the supply of goods made to the consumer’s specifications or clearly personalised;

– the supply of goods liable to deteriorate or expire rapidly;

– the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

– the supply of goods which, after delivery and by their nature, are inseparably mixed with other items;

– the supply of alcoholic beverages where delivery is deferred for more than thirty days and where the value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the trader ;

– maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by the consumer, within the limit of the spare parts and work strictly necessary to respond to the emergency;

– the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

– the supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;

– the supply of digital content not provided on a tangible medium, where performance has begun after the consumer has given his express prior consent and expressly waived his right of withdrawal.

The company is not obliged to reimburse additional costs if the consumer has expressly chosen a more expensive method of delivery than the standard method offered by the professional.

Article 16 – Force majeure and unforeseen events 

Any circumstances beyond the control of the parties preventing the performance of their obligations under normal conditions shall be considered as grounds for exoneration from the obligations of the parties and shall result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

Force majeure” means any irresistible event or circumstance beyond the control of the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the parties, despite all reasonable efforts to do so. The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually accepted by the case law of French courts and tribunals: blockage of means of transport or supplies, earthquakes, fires, storms, floods, lightning, stoppage of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will meet to examine the impact of the event and agree the conditions under which performance of the contract will continue. If the case of force majeure lasts for more than three months, these general terms and conditions may be terminated by the injured party.

If the case of force majeure, which prevents either party from fulfilling its contractual obligations, lasts for more than 90 days, the party who considers itself injured may unilaterally terminate the contract with the other party. 

In addition to cases of force majeure, which may affect the performance of contracts by one or other of the parties to the sales contract, there is also the hypothesis of unforeseeability, which takes into account an increase in the price of any raw material or any goods or services necessary for the production, manufacture, provision or dispatch of a good sold by the seller, making it impossible under reasonable conditions for the seller to continue to offer this good for sale or to perform its contractual obligations. 

In such a case, the seller may not be considered to be the cause of a failure to perform its contractual obligations, and the customer may not unilaterally terminate the contract without first attempting, in good faith, to find an amicable solution or to renegotiate the contract concluded with the seller. In any event, in the event of unforeseen circumstances, the seller may not be held liable for any inconvenience, disadvantage or loss of opportunity suffered by the customer.

Article 17 – Intellectual property

The content of the website remains the property of the seller, who alone holds the intellectual property rights to this content.

Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

Article 18 – Data protection

The nominative data supplied by the purchaser is necessary for the processing of his/her order and the preparation of invoices.

They may be communicated to the seller’s partners responsible for the execution, processing, management and payment of orders.

The purchaser has a permanent right of access, modification, rectification and opposition with regard to information concerning him or her. This right may be exercised under the conditions and according to the procedures defined on the Site Link

Article 19 – Partial non-validation

If one or more stipulations of these general terms and conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain all their force and scope.

Article 20 – Non-waiver

The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted for the future as a waiver of the obligation in question.

Article 21 – Title

In the event of any difficulty of interpretation between any of the headings appearing at the beginning of the clauses and any of the clauses, the headings will be declared non-existent.

Article 22 – Language of the contract

These general terms and conditions of sale are written in French. If they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

Article 23 – Mediation and settlement of disputes

The buyer may have recourse to conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute. The mediator’s name, contact details and e-mail address are available on our website.

In the event of difficulty in the performance of the Contract, the consumer Customer residing in Europe has the possibility, before taking any legal action, of requesting recourse to a consumer mediator.


In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission has set up an Online Dispute Resolution platform to facilitate the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link https://webgate.ec.europa.eu/odr/.

Article 24 – Applicable law

These terms and conditions are governed by French law. The competent courts are the French courts. 

This applies to both substantive and formal rules. In the event of a dispute or claim, the buyer should first contact the seller to obtain an amicable solution.

Article 25 – Protection of personal data 

Data collected 

The following personal data are collected on this site:

– account opening: when the user’s account is created, their first names, surnames, payment details and whereabouts are recorded.

– connection: when the user connects to the website, it records, in particular, their first names, surnames, payment details, connection details, usage details and location details

– profile: use of the services provided on the website enables a profile to be created, which may include an address and telephone number – payment: when paying for the products and services offered on the website, the website records financial data relating to the user’s bank account or credit card;

– communication: when the website is used to communicate with other members, data relating to user communications is stored temporarily;

– cookies: cookies are used to use the site. Users can deactivate cookies using their browser settings.

Use of personal data 

The personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, it is used for the following purposes

– access and use of the website by the user ;

– managing the operation and optimisation of the website;

– organisation of the conditions of use of Payment Services ;

– verification, identification and authentication of data transmitted by the user ;

– offer the user the possibility of communicating with other users of the website;

– implementation of user assistance ;

– personalise services by displaying advertisements based on the user’s browsing history and preferences;

– prevention and detection of fraud, malicious software and management of security incidents;

– managing any disputes with users;

– sending commercial and advertising information, according to the user’s preferences.

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

– when the user uses payment services, the website works with third-party banking and financial companies with which it has signed contracts in order to implement these services;

– when the user publishes information accessible to the public in the free comment areas of the website;

– when the user authorises a third party’s website to access his/her data;

– when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data in order to provide these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;

– if required by law, the website may transmit data in order to respond to claims made against the website and to comply with administrative and legal proceedings;

– if the website is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share all or part of its assets, including personal data. In this case, users will be informed before any personal data is transferred to a third party.

Transfer of personal data to third parties outside the European Union

In particular, your personal data may transit or be transmitted to our service providers located in the following countries: China, France, United States, United Kingdom

We undertake to comply with the applicable regulations relating to the transfer of data to countries outside the European Union, in particular in accordance with the following procedures:

-We will transfer the data of visitors, prospects and customers to countries recognised as offering an adequate level of protection. In the case of transfers to the United States, to organisations that have signed up to the Privacy Shield;

-When the country of destination does not have an adequate level of protection, we use transfer tools that comply with the regulations (in particular the European Commission’s standard contractual clause).

In addition, we undertake to (i) ensure that any processor provides sufficient and appropriate contractual guarantees to respect your rights, so that the processing meets the requirements of the GDPR and (ii) comply with the provisions of the GDPR applicable to data transfers.

On the basis of our legal obligations, your personal data may be disclosed in application of a law, regulation or by virtue of a decision by a competent regulatory or judicial authority.”

Security and confidentiality

The website implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information on the Internet.

Implementing user rights

Pursuant to the regulations applicable to personal data, users have the following rights, which they may exercise by sending a request to the following address: contact@onixxx.com 

-the right of access: users may exercise their right of access to their personal data. In this case, before exercising this right, the website may request proof of the user’s identity in order to verify its accuracy. 

-the right of rectification: if the personal data held by the website is inaccurate, they may request that the information be updated.

-the right to delete data: users may request the deletion of their personal data, in accordance with applicable data protection laws. 

-the right to restrict processing: users may ask the website to restrict the processing of personal data in accordance with the provisions of the RGPD. 

-the right to object to the processing of data: users may object to their data being processed in accordance with the provisions of the RGPD.  

-the right to portability: they can request that the website return their personal data to them so that it can be passed on to a new website.

Changes to this clause

The website reserves the right to make any changes to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its site. 

The website will also inform users of the modification by e-mail, at least 15 days before the effective date. If users do not agree with the new wording of the personal data protection clause, they may delete their account.

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