FAQ
To place an order, browse our site, add the desired items to your cart, and then follow the instructions to complete your purchase by providing shipping and payment information.
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
We offer different shipping options. Delivery times vary depending on your location.
After placing your order, you will receive a confirmation email containing a link to track your package. You can also log in to your account on our site to check the status of your order.
If you receive a damaged or defective item, please contact us within 30 days of receiving your order. We will help you resolve the issue and arrange for a replacement or refund.
Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can return it for a full refund, under certain conditions.
To cancel your order, please contact us as soon as possible. If your order has not yet shipped, we can proceed with the cancellation. Otherwise, you will need to follow our return procedure after receipt.
You can contact us through our contact form on the site or via email at contact@onixxx.com .
We use advanced security protocols, including SSL encryption, to protect your personal information and payment data.